Returns and Refund Policy

At ARTEE.EE, your satisfaction matters to us. If something isn’t quite right, we’re here to help!

Returns

We accept returns on new, unused items within 30 days of delivery. Items must be in their original condition and packaging, with no signs of wear or damage.

To initiate a return, please email us at support@artee.ee with your order number and reason for return. We’ll provide you with return instructions.

Please note:

Customers are responsible for the cost of return shipping.

We recommend using a tracked shipping service for peace of mind.

No-Hassle Size Exchange

Ordered the wrong size? No problem!

We offer a no-hassle exchange for a different size within 30 days. Just contact us at support@artee.ee, and we’ll guide you through the quick and easy exchange process.

The item must be unused and in original condition.

Customers cover the cost of shipping the item back to us.

We’ll send out the new size once we’ve received the original item.

Refunds

Once we receive and inspect your returned item, we’ll notify you if your refund is approved.

If approved, your refund will be issued to your original payment method within 5–10 working days. Please note that original shipping fees are non-refundable.

If you have any questions, drop us an email at support@artee.ee – we’re always happy to help!