Payment policy

Payment Policy for ARTEE.EE

At ARTEE.EE, we aim to make your shopping experience as smooth and secure as possible. To achieve this, we offer a range of convenient payment methods through Shopify Payments, including Apple Pay, Google Pay, and Klarna. Below is our payment policy for your reference:

Accepted Payment Methods

We accept the following payment options:

  1. Credit and Debit Cards
    • Visa
    • Mastercard
    • American Express
    • Discover
  2. Digital Wallets
    • Apple Pay: Secure and fast checkout using your Apple devices.
    • Google Pay: Hassle-free payments using your saved Google account details.
  3. Buy Now, Pay Later Options
    • Klarna: Flexible payment plans allowing you to split your purchase into smaller, manageable installments.

Payment Security

All transactions made on ARTEE.EE are securely processed through Shopify Payments. This system is compliant with the highest industry standards, including PCI DSS (Payment Card Industry Data Security Standard). Rest assured, your payment details are encrypted and never stored on our servers.

Currency

All payments are processed in Euros (€). If you are purchasing from outside the Eurozone, your bank or card provider may apply currency conversion rates or fees.

Klarna Payment Details

When you choose Klarna as your payment option:

  • Klarna will guide you through the payment process and outline the installment terms.
  • An eligibility check may be required before approval.
  • Please note that late payments may result in fees, as outlined in Klarna's terms.

For more information about Klarna’s services, visit Klarna’s Customer Support.

Failed Payments

If your payment is declined:

  1. Verify that your billing address matches the one associated with your payment method.
  2. Ensure your payment method supports online transactions and the selected currency.
  3. Check that you have sufficient funds in your account.

For further assistance, please contact us at support@artee.ee.

Refunds and Returns

For information about refunds and returns, please refer to our Returns and Refund Policy.

We are dedicated to providing you with a secure and convenient payment experience. If you have any questions or concerns, do not hesitate to reach out to us at support@artee.ee.

Thank you for choosing ARTEE.EE!